In 2005, O.C.R. Co., Ltd. launched and partnered with Xuzhou Construction Machinery Group Co., Ltd. or XCMG as a distributor of heavy machinery for construction, agriculture, and mining in Thailand, officially aiming to stride into the 20th anniversary.
In 2005, O.C.R. Co., Ltd. launched and partnered with
Xuzhou Construction Machinery Group Co., Ltd. or XCMG
as a distributor of heavy machinery for construction, agriculture, and mining in Thailand,
officially aiming to stride into the 20th anniversary.
from our history as a buyer and lessee of heavy machinery, OCR had experienced difficulties such as lengthy repair times and the need to carry spare parts. As we have transitioned to becoming a seller, our primary objective is to address these issues to establish credibility and engender customer confidence.
We provide a diverse selection of new and well-maintained used machinery, encompassing a wide range of types and sizes to fulfill the specific requirements of our customers. Our team of experienced professionals is equipped to provide expert advice and solutions in all aspects of our sales, after-sales service, spare parts inventory, and financial support, ensuring the highest degree of customer satisfaction.
Our company, O.C.R. listens to feedback and suggestions from customers in order to improve and develop products that are suitable for use in all situations.
Our employees are committed to creating customer satisfaction. We provide genuine advice before sales and the best after-sales service commitment.
At O.C.R., we prioritize accountability. We pass on responsibility from management to our staff and continuously maintain this responsibility through all stages of our work processes, including with our customers.
In 2013, the sales of wheel loader skyrocketed, and O.C.R. made a bold decision to import XCMG dump trucks and introduce them to the Thai market for the first time. The response from customers was so positive that the company received an award for being the fastest-growing distributor.
In 2016, O.C.R. continued to be the sole distributor of XCMG heavy machinery brand in Thailand for over a decade. This further solidified their position as the market leader in imported heavy machinery.
In order to provide excellent service to our customers, we have established a team of experienced mechanics and a warehouse stocked with all the necessary spare parts. This dedication to customer satisfaction has earned us the trust and recognition of the XCMG brand, leading to our appointment as the regional service center for O.C.R. in 2018.
2016 was a significant year for O.C.R., as we were honored to be among the top 10 distributors out of more than 400 global representatives, a testament to our commitment to delivering top-quality products and services.
“At XCMG, we have been certified with global standards.”
Regarding ISO 9001 (quality), ISO 14001 (environmental care), and ISO 45001 (occupational health and safety), these three global standards are principles that our company has adhered to and prioritized for our customers in terms of quality, safety, and environmental care.
Our commitment is to provide a complete range of heavy machinery to meet the diverse needs of our customers, no matter how challenging they are
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